o r d e r s

all of our pieces are beautifully handmade by specialists in London. due to the high quality and complexity of our pieces, they take a little longer to make. kindly allow up to 10 days manufacturing time for your item to be completed.

once an order is placed you will receive an e-mail confirmation containing the details of your order - please make sure you enter your e-mail address correctly. all orders have a processing time of 1 - 2 business days from date of purchase before manufacturing begins. upon your order being completed and processed for shipment, you will receive a second e-mail containing your tracking number along with confirmation that your order has been dispatched. orders are processed and shipped on business days from Monday to friday excluding public holidays.

we aim to deliver your order as quickly as possible. all orders within the united kingdom will be shipped on business days (monday to friday, excluding holidays) within 1 - 2 working days from completed manufacture. please allow a total of 14 working days for your order to arrive from date of purchase if you are within the uk. for international orders please allow longer as delivery times may vary - the shipping cost for your order will be added and displayed at checkout. all applicable taxes and duties payable for international orders are not displayed at checkout and are payable by the purchaser separately upon receiving the order. for more info please see our shipping & returns page.

emily may reserves the right to cancel any order that it deems to be fraudulent. emily may is not liable to compensate for any loss, expense or inconvenience you may face as a result of a cancelled order.

all prices displayed on our website are in british pounds - vat is not applicable at this time.

t e r m s   o f   u s e

By using the website “www.emily-may.com” you agree to the terms of use and privacy policy. If you do not understand or agree with the terms of this agreement then please do not provide us with any personal information and exit the website. We may modify this agreement, including the terms of the privacy policy, at our discretion and for any reason at any time. We encourage you to review this agreement each time you use the website, since you are bound by the terms of this agreement each time you elect to use the site.


This website contains certain content posted by the company. This content is protected by copyright, trademark, patent, trade secret and other laws, and the company owns and retains all rights in the content we post. The website may also contain content owned by other users and licensors. You may not copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, or sell any content appearing anywhere on the website.

all features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. certain weights, measurements and similar descriptions are approximate and are provided for convenience purposes only.

we make all reasonable efforts to accurately display the attributes of our products, including the applicable colours; however, the actual colour you see will depend on your computer system and we cannot guarantee that your COMPUTER OR DEVICE will accurately display such colours. the inclusion of any products or services in this website at a particular time does not imply or warrant that these products or services will be available at any time. it is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this website. by placing an order, you represent that the products ordered will be used only in lawful manner.

T R A D E M A R K   &   C O P Y R I G H t

“EMILY MAY” and other marks indicated on our website as trademarks are trademarks of the company and/or our affiliates. All rights in such names are hereby reserved by the company and/or our affiliates, as applicable. The company (including our affiliates, if applicable) is the sole owner of all product names, company names, trade names, graphics, logos, page headers, button icons, scripts, product packaging, trade dress and designs of all products shown on the website or produced by the company. Whether or not any such item is clearly marked as a trademarked item, the intellectual property associated with all of the foregoing belongs exclusively to the company or the respective owners of such intellectual property, and you shall have no right to reproduce, copy, dilute or otherwise use such property or confusingly similar property except in strict compliance with national and international trademark and copyright laws. Your use or misuse of this intellectual property, except as permitted herein, is expressly prohibited.

All copyright rights in the text, images, photographs, graphics, user interface, music and other content provided on the website are owned by the company or its third-party licensors or affiliates to the full extent provided under the united states copyright act and all international copyright laws. Under applicable copyright laws, you are prohibited from copying, reproducing, modifying, distributing, displaying, performing, or transmitting any of the contents of the website for any purpose.

P R I V A C Y   P O L I C Y

When placing an order on our online store you hereby give us consent to collect your personal information such as your name, address, e-mail and your verified bank card details.  EMILY MAY will never share the personal and private information that you provide through www.emily-may.com. We aim to do our best at protecting your personal information, however like any other system, we cannot guarantee 100% security. Therefore we cannot assume liability for loss or theft of personal information that has been registered with EMILY MAY if there is a breach in online security.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Any changes will take effect immediately.